Canada’s passport program issues secure travel documents to Canadians. This helps make travelling easier and contributes to international and domestic security. In most cases, a valid passport is required for travel outside of Canada.
Currently, passport applications can only be submitted by mail with in-person drop-off services suspended due to Covid-19 restrictions.
Typically, the processing time to renew or issue a new passport for adults and children requires more than 30 days. It is advisable to submit your application and supporting documents as soon as possible prior to your date of travel.
If, however, you require a passport due to urgent or unforeseen circumstances in less than 30 days, you will need to complete a service request form [https://eservices.canada.ca/en/service/] and a passport agent will contact you with further instruction.
If you require a passport within the next 2 days, you must contact the Passport Call Centre at 1-800-567-6868 for further support.
Due to the confidential nature of private passport information and the need to submit original documentation in some cases, we strongly recommend that all applications and supporting documents be mailed using certified postage (this provides the sender with a receipt and tracking number), or using a courier service to ensure additional security, rather than through the regular mail service.
By mail (certified/traceable postage recommended)
Government of Canada
Passport program
Gatineau, Quebec K1A 0G3
Canada
By courier
Government of Canada
Passport program
22 de Varennes Street
Gatineau, Quebec J8T 8R1
Canada
